Baron Dave Romm (barondave) wrote,
Baron Dave Romm

In which the Wells Fargo refuses to talk on the record and I'm nearly arrested

Well, that was interesting. The Wells Fargo called the cops on me. I disputed two charges. One of which, the bank fee on my checking account, their paperwork, which they showed me, highlighted, was clearly in my favor. This is the third or fourth go-round on this issue, and each time they've told me a different thing. So the bank clerk, Omar, said he'd get the manager. OK fine, I said, but since bank people kept telling me different things, I was going to videotape what this manager said so I'd have a record of it. Oh no, they cried, you can't do that! Ah, said I, it's my policy to record statements. You don't want to go against policy, do you? So they called the guard who was calling the police station. I recorded that much.

Clearly, deregulation of banks has been a miserable failure. I'm preparing a statement of complaint to the MN Atty General. Where this will go, I don't know. Will I need put the video I took on YouTube? We'll see.

Since I posted the above on FB, I've printed out the necessary form for a complaint to the MN Attorney General, copied my bank statement, made a copy of the policy to waive the fee (which I clearly meet) and made a copy of the ATM receipt showing no additional charges.

Who should I send this to beside the Atty General? Rep. Ellison is on the House Banking Committee. I'm sure he'd like to pick a fight with banks in an election year. Anyone else?

I don't want to be at odds with the bank. Really, I don't. But Wells Fargo stopped being a bank I could trust; heck, it stopped being a bank. Occupy Wall Street showed the way: If enough people get together peaceably, we can at minimum change the dialog and at maximum change the politics.

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